Privacy Policy

Introduction

AtWell respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website.

Information We Collect

We may collect the following types of information:

Contact Information: Name, email address, phone number, and postal address when you voluntarily provide it through our contact forms
Usage Data: Information about how you use our website, including pages visited, time spent, and navigation patterns
Technical Data: IP address, browser type, operating system, and device information
Cookie Data: Information collected through cookies and similar tracking technologies as detailed in our Cookie Policy

How We Use Your Information

We use the collected information for the following purposes:

To respond to your inquiries and provide customer support
To improve our website content and user experience
To send educational content and updates if you have opted in
To analyse website usage and performance
To comply with legal obligations

Legal Basis for Processing

We process your personal data based on:

Consent: When you provide explicit consent for specific purposes
Legitimate Interests: To operate and improve our educational platform
Legal Obligations: To comply with applicable laws and regulations

Data Sharing and Disclosure

We do not sell your personal information. We may share your data with:

Service providers who assist in operating our website
Legal authorities when required by law
Professional advisors under confidentiality obligations

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction.

Your Rights

Under UK data protection law, you have the following rights:

Right to access your personal data
Right to rectification of inaccurate data
Right to erasure in certain circumstances
Right to restrict processing
Right to data portability
Right to object to processing
Right to withdraw consent

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected or to comply with legal requirements.

International Data Transfers

Your information may be transferred to and processed in countries outside the UK. We ensure appropriate safeguards are in place to protect your data in accordance with UK law.

Children's Privacy

Our website is not intended for children under 16. We do not knowingly collect personal data from children.

Changes to This Policy

We may update this privacy policy from time to time. Changes will be posted on this page with an updated revision date.

Contact Us

If you have questions about this privacy policy or wish to exercise your rights, please contact us:

AtWell
36 Argyle Street
Glasgow G2 8BH
United Kingdom
Email: [email protected]
Phone: +44 141 684 97 52